Welcome to the CX Edge

80% of companies believe they deliver superior customer service, but only 8% of people believe these same companies deliver superior customer service (source: Lee Resources).

Do you wish to change that statistic? This is a newsletter for executives, entrepreneurs, sales, marketing and customer experience leaders who are seeking to understand and gain insights on how to truly become customer centric.

Only through complete customer understanding can organizations survive and thrive in this new Age of the Customer. Sign up today, take your organization to the next level up in the customer experience it provides.